Robotic Process Automation (RPA)

Robotic Process Automation is the technology that allows anyone today to configure computer software, or a “robot” to emulate and integrate the actions of a human interacting within digital systems to execute a business process. RPA robots utilize the user interface to capture data and manipulate applications just like humans do. They interpret, trigger responses and communicate with other systems in order to perform on a vast variety of repetitive tasks.

The “Robot” works and interacts with the system the same way an employee would. Therefore, you can leverage your existing infrastructure and apply robotic process automation to the tasks with minimal disruption. They log into applications, move files and folders, copy and paste data, fill in forms, extract structured and semi-structured data from documents, scrape browsers, and more. Computer SI has partnered with UiPath, the industry leader in RPA solutions, as reported by Gartner.

How is RPA different from other enterprise automation tools?

In contrast to other, traditional IT solutions, RPA allows organizations to automate at a fraction of the cost and time previously ecountered. RPA is also non-intrusive in nature and leverages the existing infrastructure without causing disruption to underlying systems, which would be difficult and costly to replace. With RPA, cost efficiency and compliance are no longer an operating cost, but a byproduct of the automation.

• Solution Capabilities

RPA by Industry and Sector

Implementing robot process automation solutions helps with order processing, account reconciliation, and even risk management tasks, to name only a few. What this means is you can utilize the benefits in almost any industry that relies on managing and processing large amounts of data in order to drive specific outcomes.

Within financial institutions, routing and servicing orders can be easily mimicked using RPA technology. Similarly, in contact centers and customer service departments, RPA can link systems that effectively enables agents to provide customers with accurate information.

Any industry with a reliance on repeated information processing can benefit from adopting an RPA solution. Whether it be for managing Human Resource procedures or manufacturing products, the automated sophistication of the system can help you save costs, reduce turn-around times, and eliminate errors.